Zaptic Subprocessors

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Last Updated: 15 April 2024

To support delivery of our Services, Zaptic may engage and use data processors with access to certain Service Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. 

Third Parties

Prior to engaging any third party Subprocessor, Zaptic performs diligence to evaluate their privacy, security and confidentiality practices.

Subprocessor

Purpose

Location 

Amazon Web Services

Infrastructure Hosting

Global

Azure

Infrastructure Hosting

US/EU

Slack

Internal Communication

US 

Google Workspace

Internal Document Management and Cloud Storage Tool

US

Sentry

Application Error Tracking

US

Graylog

Product Error Logging 

UK

Crosser

Integrations

EU

Monday.com

Internal Project Management Tool

Global

Planhat

Internal Project Management Tool

UE

Hubspot

Marketing Tool

US

Pendo

Product NPS Scores & Surveys

US

Notion

Internal Note-taking Tool

US

Zendesk

Customer Support Ticketing Tool

US

Power BI

Customer data visualization and BI analytics

UK, US and South Korea